Privacy Policy

Flourish Mental & Behavioral Health Group respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights regarding your information.

By using our website (www.flourishmbhg.com), you agree to the practices described in this policy.

We may collect the following types of personal information:

When you:

• Fill out a contact form
• Request an appointment
• Subscribe to communications
• Opt in to SMS/text messaging
• Submit intake or inquiry forms
   

We may collect:

• Full name
• Email address
• Phone number
• Mailing address
• Date of birth
• Insurance information
• Health-related information you voluntarily provide
• Any other information you choose to submit

When you visit our website, we may collect:

• IP address
• Browser type
• Device information
• Pages visited
• Date and time of access
• Cookies and usage data
   

We use your personal information to:

• Respond to inquiries
• Schedule and manage appointments
• Provide healthcare services
• Communicate with you regarding care
• Send appointment reminders
• Send SMS/text messages if you opt in
• Improve our website and services
• Comply with legal and regulatory requirements
• Maintain security and prevent fraud
   

We do not sell your personal information.

If you opt in to receive SMS messages from Flourish MBHG:

• You may receive appointment reminders, service updates, or care-related communications.
• Message frequency varies.
• Message and data rates may apply.
• You may opt out at any time by replying STOP.
• You may reply HELP for assistance.
   

SMS consent is not shared with third parties or affiliates.

We do not sell, rent, or share SMS opt-in information with third parties for marketing purposes.

We may share personal information only in the following circumstances:

We may share information with trusted vendors who assist with:

• Website hosting
• Electronic health records
• Appointment scheduling
• Payment processing
• SMS communication platforms
• IT and security services
   

These vendors are contractually obligated to protect your information.

We may disclose information:

• To comply with applicable laws
• In response to lawful requests
• To protect patient safety
• As required under HIPAA or other healthcare regulations

If Flourish MBHG undergoes a merger, acquisition, or restructuring, your information may be transferred as part of that transaction.

We do not sell personal information to third parties.

As a healthcare provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA). Any protected health information (PHI) collected through patient interactions is handled in accordance with federal privacy and security regulations.

For more information, please refer to our Notice of Privacy Practices.

Our website may use cookies and similar technologies to:

• Improve user experience
• Analyze website traffic
• Enhance performance
   

You can control cookies through your browser settings.

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of electronic transmission or storage is completely secure.

Depending on your location, you may have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion (where applicable)
• Withdraw consent to communications
• Opt out of SMS messaging at any time
   

To exercise these rights, contact us at the information below.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

Our website is not intended for children under 13. We do not knowingly collect personal information from children without parental consent.

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

If you have questions about this Privacy Policy, please contact:

Flourish Mental & Behavioral Health Group

Email: admin@flourishmbhg.com

Phone: 910-508-9885

Effective Date: February 17, 2026

Business Name: Flourish Mental & Behavioral Health Group (Flourish MBHG)

By opting in to receive SMS (text) messages from Flourish Mental & Behavioral Health Group, you agree to the following Terms & Conditions.

Flourish MBHG may send SMS messages for purposes including but not limited to:

• Appointment reminders
• Scheduling confirmations
• Care coordination communications
• Service-related updates
• Administrative notifications
• Follow-up messages
   

SMS messages are used to support communication related to your care and services.

Example: Hello, this is a friendly reminder of your upcoming appointment with Dr. Tina Bean at Flourish Medical and Behavioral Health Group on February 18 2026 at 10:00AM. 

You can reply STOP to opt out of SMS messaging from Flourish Medical and Behavioral Health Group at any time."

By providing your phone number through our website forms, intake forms, or other communication channels, you consent to receive SMS messages from Flourish MBHG.

Consent is not a condition of receiving services.

Thank you for opting into SMS messages from Flourish Medical and Behavioral Health Group. To opt out at any time, reply STOP. For assistance, reply HELP. Message and data rates may apply. Messaging frequency may vary

Message frequency may vary depending on your appointments, services, and communication needs.

Message and data rates may apply according to your mobile carrier plan. Flourish MBHG is not responsible for any charges incurred from your mobile carrier.

You may opt out of SMS communications at any time by replying: STOP

After you send STOP, you will receive a confirmation message and will no longer receive SMS messages from us unless you re-enroll.

Thank you for opting out of SMS messages from Flourish Medical and Behavioral Health Group. You will not receive any further SMS communications. To opt back in at any time, reply START. 

For assistance, reply: HELP

Or contact us directly at:

Phone: 910-508-9885

Your privacy is important to us.

Information collected as part of the SMS program is handled in accordance with our Privacy Policy.

👉 View our Privacy Policy here:

www.flourishmbhg.com/privacy-policy

SMS consent is not shared with third parties or affiliates.

We do not sell, rent, or share SMS opt-in information for marketing purposes.

SMS services may not be available on all carriers. Delivery is subject to effective transmission by your mobile carrier and is not guaranteed.

By opting in, you confirm that:

• You are the account holder or have permission from the account holder.
   
• You are at least 18 years of age.
• 
   

Flourish MBHG reserves the right to update these SMS Terms & Conditions at any time. Updates will be posted on this page with a revised effective date.

Effective Date: February 18, 2026

Business Name: Flourish Mental & Behavioral Health Group (Flourish MBHG)